Equation X — Support

Math & logic challenges and 1‑v‑1 duels.

Need help? Email us at contact@khenitech.com. We typically reply within 2 business days.

Common questions

How do I answer questions with math symbols?
On typed-answer questions a symbol toolbar appears above the answer box — tap to insert symbols like π, √, or powers. You can also type the plain form (e.g. x^7 for x⁷, pi for π); both are accepted.

How do duels work?
In the Arena, enter another player's email to challenge them to a 1‑v‑1 on a chosen category. Both players answer the same question; the fastest correct answer wins. You'll get a notification when it's your turn or the duel ends.

How do I turn notifications on or off?
Notifications are optional. You can enable or disable them any time in your device Settings → Notifications → Equation X.

Does Equation X cost anything?
No. Equation X is currently free: after you sign in you can answer every available challenge, earn points and play 1‑v‑1 duels without paying, and the app has no ads. If you subscribed to Equation X Premium in an earlier version, your subscription is no longer needed — you can cancel it in your App Store or Google Play subscription settings.

How do I cancel an earlier subscription, and do I get a refund?
Subscriptions are billed by Apple or Google, so cancel in your App Store or Google Play subscription settings (Profile → Subscription → Manage subscription takes you there). Cancelling stops future renewals; you keep access until the end of the period you've paid for. Refunds are handled by Apple or Google under their own policies — we can't issue them ourselves. Deleting your Equation X account does not cancel the subscription.

An older version of the app still shows a subscription screen.
Update Equation X from the App Store or Google Play — the current version is free. If you can't update yet and you subscribed before, tap Restore Purchases on that screen while signed into the same App Store / Google Play account you bought with. If it still doesn't unlock, email us with the account email you used.

How do I reset my password?
On the login screen, tap “Forgot password?” and follow the emailed link.

How do I delete my account?
Go to Profile → Delete account. This permanently removes your profile, stats, history and subscription status record. Cancel your subscription in the App Store or Google Play first — deleting the account doesn't stop the store from renewing it. If you can't access the app, email contact@khenitech.com and we'll delete your account data within 30 days. A small amount of data held by our service providers — app install events, crash reports and analytics — is keyed to your device rather than your account and isn't removed this way; the Privacy Policy explains exactly what that covers.

Legal

Equation X is operated by KheniTech, a sole proprietorship of Kheni Dharmesh Tulshibhai (GSTIN 24CAFPK6077E1ZR, Udyam UDYAM-GJ-22-0445790), 3rd Floor, Plot 15, Sangana Row House, P-1, Shyam Dham Chowk, Punagam, Surat, Gujarat 395006, India. Contact: contact@khenitech.com.

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